Frequently Asked Questions

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Frequently Asked Questions

FAQs - Tax Collector

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Q:When will I be billed for any improvements done to my property?

A.:You will be sent a letter from the Assessor after the improvement has been issued a Certificate of Occupancy. The letter will advise you of the additional assessed value due and what year(s) are involved. The new assessment will cause additional bill(s) to be issued. The bill called an added assessment bill will be sent out in October and due November 1st (4th quarter) of the current year and February 1st and May 1st of the following year. The added assessment bill must be combined together with your original tax bill that was received in June. When the new bills are generated the following June, all taxes will be combined into one bill. See Tax Assessor to see if you meet the qualifications for abatement.

Q:What if I change my mailing address?

A.:This request must be made in writing and signed by the property owner, along with the block/lot and reason and sent to:

Tax Assessor, Willingboro Twp 1 Rev.Dr. M. L. King, Jr. Drive Willingboro, NJ 08046 This email address is being protected from spambots. You need JavaScript enabled to view it.

Q: What if I have a lien on my property and want to pay it off?

A.:We need a written request (24 hours prior) requesting a redemption figure, with a date that we would receive the payment, along with the block/lot/lien number. This payment must be certified funds, cash, or money order. Send request for redemption to:
Tax Collector, Willingboro Township
1 Dr. M L King Jr Drive
Willingboro, NJ 08046
This email address is being protected from spambots. You need JavaScript enabled to view it.

Q: My taxes are too high - what can I do?

A.:Taxes are determined by applying the Township tax rate to the assessed value of your property. Every property in the Township pays the same tax rate. Property values, however, are unique to each property. To lower your tax exposure, you need to lower the assessed value. In order to appeal, you must file by April 1, and taxes must be current through the first quarter of the year. The Office of the Tax Assessor can help you file your appeal. The Tax Assessor can be reached at (609) 877-2200 ext. 1012.

Q:How do I go about filing an appeal

A.:All appeal questions should be directed to the Assessor's Office at (609) 877-2200 extension 1012 or 1013.

Q: How can I obtain information on the Tax Sale Process?

A.:The Tax Sale in Willingboro Township is held annually for unpaid prior year(s) taxes and municipal charges. The tax sale list is advertised in the Burlington County Times and posted in the Municipal Building, Library, Post Office and WMUA. All payments must be made with certified check, cash, money orders or wire transfer. We urge you to know the tax sale procedure and research any property you wish to bid on. (See “Elements of Tax Sales in NJ” below for more information)

Q: I need to change my address or mortgage information - what should I do?

A.: To change the mailing address of a property, a Change of Address Form must be completed and sent to the Tax Assessor’s Office. If you are escrowing for taxes with a mortgage company, we need an Initial Authorization form from the mortgage company. This form, when signed by you, authorizes us to send your tax bill to the mortgage company. If you have paid off your mortgage, and are now making payments directly to the Township, please contact our office as we do not always receive notices from the mortgage company to remove their bank code.

Q: I dont have a tax bill - why am I charged interest?

A.: NJSA 54:4-64 states that failure to receive a bill does not invalidate the tax due; it is the property owner’s responsibility to ascertain from the proper official (Tax Collector) the amount due. If you have recently purchased the property, or lost your bill, you should call the Tax Office to obtain the amount due, and request a copy of the bill.

Q: What is the interest rate on late payments?

N.J.S.A. 54:4-67 states that if payment is not received by the end of business hours on the 10th day of the grace period, interest is to be charged. Interest is 8% per annum on the first $1,500.00 of delinquency; balances in excess of $1,500.00 have an interest rate of 18% per annum. This 18% rate remains in place until the taxes are brought current. Interest is charged from the 1st of the month that the payment is due, or the date of last payment. In addition, if the total balance (tax and interest) exceeds $10,000.00 on December 31, a 6% penalty shall be added to the amount due the Township. Under this statute, the collector must have physical possession of the payment; no postmarks are accepted. Also, any payment placed in the Township drop box is considered as received the next business day.

Q: How can I pay my taxes?

A.: Taxes can be paid with cash, personal or certified checks, and money orders. You may bring in your payment, use the drop box, or mail the payment. If you are using the drop box, be aware that the payment will not be considered received until the next business day. If you are mailing, please gibe at least 3-5 days to reach us. Postmarks are not accepted.

If you use your bank's online payment feature, be aware that a check is cut and mailed to us by your bank. Give at least 7-10 days for this process.

Once the tax sale process has begun, only cash, certified checks, or money orders will be accepted.

If you require a receipt, please send the entire bill back with your payment, along with a self-addressed, stamped envelope. Your bill will be returned to you.

Credit Card payments (and/or E-check) can be made online. To use this feature, click on this link official payments: enter the block, lot and qualifier or the account number, or your name or address. In the appropriate box (tax or utility) click on make payment, and follow the directions. A convenience fee will be assessed if you choose to use this payment option. You will be able to review the fee prior to making the payment.

(Please note we cannot take credit cards at our office not can we take payments over the phone)

Q: How are taxes computed?

A.: The total tax levy to be collected is the sum of the local budget and the budgets of the Local and Regional School Boards , County, Fire District, Library, and Open Space programs. This figure is divided by the total assessments in the Township to produce the tax rate. That tax rate is then applied to individual assessments. The first half of your tax bill is estimated, and equal to one-half of the total prior year taxes. It is estimated because the rate cannot be computed until all budgets have been approved; that occurs in June. The second half tax bill is computed by applying the new tax rate to the current year assessment, the deducting the amount billed in the first half.

Q: When will I receive a new tax bill?

A.: Tax bills are mailed in July. Each bill contains four (4) tear off stubs for the 3rd and 4th quarters of the current year, and the 1st and 2nd quarters of the next year. Original bills are mailed to those who pay their own taxes, and to banks and mortgage companies. Property owners who pay their taxes through their mortgage company receive advice copies of the tax bill. If improvements to the property have been completed prior to October 1 of the tax year, a second tax billing will be made to the owners of that property. The Assessor will notify you of the additional assessed value and what time periods it covers. The amount of taxes due for November, February and May will be the sum of the two bills.

Q: Is there a grace period?

A.: Yes, the Township allows ten (10) calendar days of grace. If the tenth day falls on a holiday or weekend, the grace period is extended to the next business day. During August only, the grace period may be extended beyond the 10th of August. You will be notified on the face of the tax bill of the last day to pay August taxes.

Q: When are taxes due?

A.: Taxes are due on the first day of February, May, August and November.

Director - Finance

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